⚠️ Fix “Mac Address Not Found” on STB Emulator (2025)
You open STB Emulator, and it says: “Your STB is blocked. Call the provider.” or “Mac
Address Not Found”.
This means your IPTV provider doesn’t recognize your device. Here is how to fix it.
1. Check Your MAC Address
You might have sent the wrong MAC address to your provider.
- Open STB Emulator.
- Go to Settings > Profiles.
- Select your profile.
- Select “STB Configuration”.
- Look for “MAC Address”. It starts with 00:1A:79.
Send this exact code to your provider and ask them to reset it.
Double-check every digit.
2. Reset the MAC Address
Sometimes the app generates a new MAC address after an update.
If the MAC address in the app is different from what you gave your provider, you have two options:
- Ask your provider to update it to the new one.
- Edit the MAC address in the app to match the old one.
3. Your Subscription Expired
Providers often block the MAC address when the subscription ends.
Check your email to see if your plan has expired.
🚀 Conclusion
90% of the time, this is just a typo or an expired account. Contact your provider.
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Happy streaming! ⚠️📺