Support
Welcome to the IPTVSMARTERS-PRO.net Support Center. Whether you need help installing your IPTV app, activating a new subscription, renewing your plan, or troubleshooting issues — our team is here to assist you quickly.
1. What We Can Help You With
- Buying a new IPTV subscription
- Renewing an existing subscription
- Installing IPTV apps (Smarters Pro, XCIPTV, TiviMate, Smart IPTV, etc.)
- Fixing activation or login issues
- Solving buffering, freezing, or channel problems
- Choosing the right app for your device
- Multi-device setup (1 to 5 devices)
2. How to Buy IPTV
Buying IPTV is easy and fast. Just write on WhatsApp: “I want to buy IPTV”
You will receive:
- Available plans (1, 3, 6, 12 months)
- Multi-device options
- Secure payment steps
- Instant activation after payment
3. How to Renew Your Subscription
To renew your IPTV, send a message saying:
“I want to renew my IPTV”
Support will ask for your old username / playlist / Xtream code and renew it instantly.
4. Before Contacting Support
To help us assist you faster, please include:
- Your device (Samsung TV, LG TV, Fire Stick, Android box, phone…)
- The IPTV app you use
- Your order email or number (for renewals)
- Screenshots of the issue if possible
5. Common Issues We Solve
- App not opening or crashing
- No channels loading
- Buffering during live sports
- Invalid or expired login message
- Playlist not working
- Activation code errors
6. Installation Help
We support installation for all major IPTV apps, including:
- IPTV Smarters Pro
- Smarters Player Lite
- XCIPTV Player
- TiviMate
- Smart IPTV (SIPTV)
- IBO Player
- Set IPTV
- Net IPTV
If you want us to guide you step-by-step, message us on WhatsApp and we will walk you through installation for your exact device.
7. Support Hours
Monday – Sunday: 09:00 – 23:00 (UTC+1)
Support available every day, including weekends.
8. Contact Us
For fast assistance, contact us here:
Our team is ready to help you activate, install, and enjoy your IPTV service smoothly.