Shipping Policy
Last updated: December 2025
Please note: IPTVSMarters-Pro.net offers only digital IPTV services. As such, there is no physical shipping, and no physical items will be mailed to you.
1. Digital Delivery Process
After your payment is confirmed, we deliver your IPTV activation credentials, such as:
- Username & Password
- Xtream Codes login details
- M3U / M3U8 playlist link or stream URL
- App activation instructions or codes (if needed)
Delivery will be made via:
- Support chat (when applicable)
2. Delivery Timeframe
Typically, customers receive their IPTV credentials within:
- 5 to 30 minutes after payment during regular support hours
- Up to 1 hour during high demand or outside standard hours
If you do not receive your details within 1 hour, please contact support for assistance.
3. No Shipping Fees or Physical Delivery Costs
Because no physical product is shipped, there are:
- No shipping or handling charges
- No customs, import, or delivery fees
- No delays related to courier services
4. Importance of Accurate Contact Information
To ensure timely and correct delivery of your IPTV credentials, please provide a valid email address and WhatsApp number at checkout. Incorrect or incomplete contact details may delay or prevent delivery.
5. What to Do If You Don’t Receive Credentials
If you have not received your IPTV credentials after the expected timeframe, please get in touch with us via support. We’ll re-check your payment and resend the necessary information immediately.
As IPTVSMarters-Pro.net only delivers digital services, this Shipping Policy ensures quick, efficient, and secure digital delivery — no physical shipping involved.