Privacy policy

Privacy Policy

Last updated: December 2025

This Privacy Policy explains how IPTVSMARTERS-PRO.net (“we”, “our”, “the Website”) collects, uses, protects, and stores your personal information when you browse our Website, request IPTV services, or contact us for support.

By using the Website, you agree to the data practices described below.

1. Information We Collect

We collect two types of information: data you provide directly and data collected automatically.

1.1 Information You Provide

  • Your name
  • Email address
  • Phone number or WhatsApp number
  • Order details and subscription preferences
  • Messages you send through forms or WhatsApp

1.2 Information Collected Automatically

When visiting the Website, we may collect:

  • IP address and approximate location
  • Browser type and device type
  • Pages visited, time spent, and navigation patterns
  • Referring URLs
  • Cookie and session data

1.3 Cookies and Tracking Tools

Cookies help us understand how visitors use the Website and allow us to:

  • Improve user experience
  • Analyze traffic and performance
  • Remember basic preferences

You can disable cookies in your browser settings, but some features may stop working properly.

2. How We Use Your Information

Your information may be used for:

  • Activating IPTV subscriptions and delivering login details
  • Providing technical support and troubleshooting
  • Contacting you about your orders or renewals
  • Improving Website performance and user experience
  • Fraud detection and security monitoring
  • Legal compliance when required

3. Sharing Your Information

We do not sell your personal data. However, we may share limited data with trusted third parties for:

  • Payment processing
  • Website analytics and hosting
  • Customer support communication (e.g., WhatsApp)
  • Fraud prevention and legal requirements

All partners follow strict privacy and security standards.

4. Data Storage & Security

We implement technical and organizational security measures to protect your data from unauthorized access, misuse, or alteration. However, no system is 100% secure, and online transmission involves risk.

5. How Long We Keep Your Data

We keep your data only as long as necessary to:

  • Provide IPTV services
  • Maintain customer records
  • Meet legal obligations

6. Your Privacy Rights

You may request at any time:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data (when legally allowed)
  • Restriction of certain data uses
  • Withdrawal of consent for marketing messages

To exercise your rights, contact our support team using the details below.

7. Marketing Communication

We may send occasional updates or offers related to IPTV services. You can unsubscribe at any time by contacting us directly.

8. Third-Party Links

The Website may link to external IPTV apps or tools. We are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before using them.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

10. International Data Transfers

Depending on your location, your data may be processed in servers outside your country. We take reasonable steps to ensure adequate protection during such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always appear on this page with an updated date.

12. Contact Us

If you have questions about this Privacy Policy or need help, contact us:

By using IPTVSMARTERS-PRO.net, you agree to this Privacy Policy.